Returns & Exchanges
At Goodlite, we want you to be completely satisfied with your home lighting and decor; if you are not happy with your purchase, you may return it within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware, manuals, and protective padding are included to prevent damage.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any previous shipping marks.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing